Privacy Policy
Tide & Tidy Reviews ("our site", "this service", "we", "us", or "our") operates as a provider of innovative review cleaning services, specialized deep cleaning, post-construction cleanup, eco-friendly cleaning, and commercial and residential cleaning assessments. This Privacy Policy describes how we collect, use, and disclose your information when you use our online platform or engage with our services. We are committed to protecting your privacy and handling your personal data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.
Information We Collect
We collect various types of information to provide and improve our services to you.
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Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Name
- Email address
- Phone number
- Physical Address
- Usage Data: We may also collect information that your browser sends whenever you visit our site or when you access the service by or through a mobile device. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
- Information provided through service requests: Details related to the cleaning services you request, including property specifics, preferred service dates and times, and any special instructions.
How We Use Your Information
Tide & Tidy Reviews uses the collected data for various purposes:
- To provide and maintain our cleaning services.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our service offerings.
- To monitor the usage of our service.
- To detect, prevent and address technical issues.
- To fulfill any other purpose for which you provide it.
Legal Basis for Processing Personal Data Under GDPR
We process Personal Data on the following legal bases:
- Consent: You have given your explicit consent for the processing of your personal data for one or more specific purposes.
- Contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Disclosure of Your Information
We may disclose your personal information in the following situations:
- Service Providers: We may employ third party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related activities or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Compliance with Law: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
- Business Transaction: If our site is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Tide & Tidy Reviews relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. Please contact us at the address provided below if you wish to exercise any of these rights.
Children's Privacy
Our service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By post: Varick Avenue, New York, New York, 11237, US